Compliance
Refund &
Cancellation.
Last updated: May 2026
Consultation and administrative fees for procurement coordination are non-refundable once the service evaluation process has been initiated.
Monthly recurring charges for telecommunications services are billed and managed exclusively by the primary carrier. Any disputes regarding service charges or refunds for provider-side services must be addressed with the provider's billing department according to their specific cancellation policies.
We will assist in facilitating communication with providers to ensure a smooth transition or cancellation if necessary. If a provider fails to meet the initially quoted service level, we will coordinate alternative solutions or assist in the termination of that specific order before activation.